IT Specialist

• Previous IT experience is a must (at least 2 years);
• Experience in dealing with IT 3rd parties;
• At least good English knowledge (both written and spoken) and excellent communication skill;
• A pro-active approach when things go wrong;
• Good organizer, priority driven and able to multitask to meet service priorities;
• Certificate or skills based of ITIL 4 foundation would be additional bonus;
• Driver's license required;
• Knowledge of Windows 10/11 configuration;
• Basic knowledge of macOS would be an added bonus;
• Knowledge of networks (LAN, WAN, VPN);
• Experience with Active Directory;
• Android, o365, Jira/Confluence (user level);
• Hardware configuration skills.

• Maintaining IT services at key locations and direct contact with users;
• Quick response to requests;
• Providing support for standard IT solutions;
• Improving the user experience;
• Installation pre-defined computer ‘images’ onto desktop and laptop computers and install or re-install applications onto PCs in line with current installation procedures;
• Work with ServiceDesk where required including ticket solving and replying to service requests;
• To manage hardware repair through the customer defined warranty routes;
• Escalate to Leader and local Operations Manager any issues that will not meet the respective service/project delivery targets or cannot be resolved with given procedure or best practices;
• Provide basic hardware break-fix services;
• Preparing user manuals, instructions, documentation and training as required;
• Ensuring compliance with internal regulations and instructions of superiors.

LPP Logistics is a company belonging to the LPP Group, which was established as a response to the growing importance of efficient logistics throughout the supply chain. The rapid development of our warehouse portfolio has meant that managing this area requires a strategic approach and tailor-made solutions.

The products of our 5 brands are shipped to nearly 40 countries on 3 continents, both to showrooms and e-commerce customers. This entire complex process (the product's route from the supplier to the end recipient) is taken care of by LPP Logistics. The company employs experts for the entire supply chain: forwarding services, customs services, process engineering and warehouse automation, technology maintenance, transport and domestic and foreign distribution.