IT Service Technician Onsite Support (m/f/d)

To support our client in Berlin, we are currently looking for an IT Service Technician who can support our services on site. Tasks - You take care of our customers in Berlin in onsite support or from our office in Berlin - You are responsible for receiving, qualifying, recording and handling faults in our customers' IT operations in First Level Support - You take over communication with customers and clarify faults and upcoming work - You are responsible for the administration, configuration and maintenance of customer devices on site - You create and maintain technical documentation and content in our internal knowledge base - You are in close contact with our colleagues at the main site in Darmstadt Qualifications - Completed training as an IT Systems Integration Specialist (Fachinformatiker für Systemintegration) or a comparable qualification - Very good German language skills, spoken and written - Solution-oriented way of thinking and acting, as well as a high level of quality awareness - Service mindset and self-motivation - Ideally, first practical experience in IT support - Good knowledge of networking technologies, Microsoft AD/Entra ID, Windows Server - Ideally, knowledge of firewalls, backups, patching and license management - Driver's license class B - We look forward to your application! Find more English Speaking Jobs in Germany on Arbeitnow