IT Service Manager @ HSBC Technology Poland

What you need to have to succeed in this role Highly organised with strong administrative knowledge and skills Efficiency across Microsoft Office Excel, Confluence and SharePoint Significant demonstrable experience of working in a change environment, either in a portfolio or programme/project office or in a delivery capacity Financial Services / Banking knowledge Good planning & time management skills with the ability to prioritise multiple tasks effectively Be self-motivated and able to work independently with minimal supervision Ability to communicate complex technical information to non-technical stakeholders Strong analytical and problem-solving skills with the ability to identify and escalate potential issues Ability to work in a fast-paced environment with changing priorities and deadlines Ability to maintain confidentiality and handle sensitive information with discretion Ability to work collaboratively as part of a team, providing support and guidance to colleagues as required