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Randstad

8 months ago

IT Service Management Expert

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Company information

Company
Randstad
Location
México, Ciudad de México Mexico
Posted
8 months ago
View all jobs at Randstad

Job description

3.- Position objective The Service Operations Manager plays a key role in ensuring IT services remain stable, resilient, and aligned with business priorities. Combining operational leadership with technical understanding, this role oversees major incident management, service reliability, and continuous improvement across the IT landscape. The Service Operations Manager acts as a bridge between technical engineering teams and business stakeholders, ensuring both rapid resolution and long-term ser...

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