Galderma
2 months ago
IT Process Excellence Specialist @ Galderma
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Company information
- Company
- Galderma
- Location
- Polska, małopolskie, Kraków Poland
- Posted
- 2 months ago
Job description
Proven experience in IT Service Management (ITSM), Process Excellence, or Service Governance roles. ITIL certification strongly preferred (e.g., ITIL Intermediate, ITIL Expert, or ITIL 4 Managing Professional). Experience in defining and managing KPIs, SLAs, and performance reporting. Demonstrated ability to drive governance and stakeholder engagement at multiple organizational levels. Strong analytical, communication, and influencing skills. Experience working in global, cross-functional envir…
Required skills
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