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Cross Border Talents

2 years ago

IT Onsite Support Engineer - Dutch speaker based in the NL

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Company information

Company
Cross Border Talents
Location
Nederland, Zuid-Holland, Rotterdam Netherlands
Posted
2 years ago
View all jobs at Cross Border Talents

Job description

Your Role as a Onsite IT Support Engineer: As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure. Diagnose, troubleshoot, and resolve hardware, software, and operating system problems. You will work independently or in a team Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and other equipment. Provide technical assistance to customers, including remote support, and ensure that all issues are resolved in a timely and professional manner. Collaborate with internal teams to resolve complex technical issues and implement solutions. Stay up-to-date with the latest technologies and trends in IT infrastructure and software applications. Develop and maintain strong relationships with customers through excellent communication and interpersonal skills. Ensure compliance with company policies, procedures, and regulatory requirements.

Required skills

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