IT Insurance Business Process Analyst

Job description We are looking for a talented and self-motivated **Business Process Analyst** with deep **knowledge of Non-Life Insurance business processes (especially Claims management or Policy lifecycle management – product configuration, policy issuing, policy modifications or cancellation)**, to perform business analysis and design/optimize business flows, implement, improve, maintain, document, and test insurance IT applications administered within our **IT Non-Life Dev/Op Department.** **Qualifications** - **At least 3 years** of relevant experience in **insurance business, especially Claims management or Policy lifecycle management**. - Bachelor's degree preferably in IT or economics field; - Experience in insurance industry; - Good insurance business overview and capacity of having a comprehensive end-to-end business overview; - Good interpersonal and communication skills: ability to translate business requirements into comprehensive documentation and design/propose solutions, which can be understood by both Business and IT; - Results and customer orientation; - Analytical mindset; - Initiative, decision-making capacity and taking responsibility; - Ability to work in a fast-paced environment; - English knowledge – medium to advanced level. **Key Responsibilities** - Active participant in business process design/optimization, actively participates in business and functional analysis meetings and proposes/designs solutions; - Interpret and clarify business needs, translate business requirements into functional requirements understood by Business and IT, propose efficient design and solutions fitting business requirements; - Document business (functional) specifications.; - Project Management knowledge (organizing and follow-up of tasks, execution of business requirements, escalation of incidents, validation of deliverables, aligning different business areas); - Coordinates UAT - user training and support; - Develop scenarios and cases for the testing process and actively participates in tests; - Provides support in managing the relationship with the internal client and external providers for changes and complex incidents. **Our offer** - For this full-time position, we offer an attractive compensation package that matches your qualifications and experience; - An office in the heart of the city: Boulevard Carol I, 31-33; - Hybrid work schedule: up to 15 WFH available; - A dynamic but friendly, safe and stable environment; - Position is in an IT Department, but focus is on insurance business analysis. Diversity of our people plays a major role in our success. We are committed to promoting diversity in the workplace and we are proud to offer fair opportunities to everyone. We use our experience and know how to approach our clients. Regardless of professional and personal experience, we are looking for candidates who have the courage and dedication to play a role in our development and to add value to our culture. We work hard, but we believe in collaboration, growth and responsibility. A position at VIG opens a series of excellent development perspectives for university graduates and for professionals with specialized expertise.