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Optima Solutions Services S.A.

8 months ago

IT Helpdesk Support-Multilingual (English+ FR/IT/DE/ES) IASI

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Company information

Company
Optima Solutions Services S.A.
Location
Iasi Romania
Posted
8 months ago
View all jobs at Optima Solutions Services S.A.

Job description

Title: IT Helpdesk Support-Multilingual (English+ FR/IT/DE/ES) IASI Description: Requirements: • Proficiency in English and one of the following languages: French, Italian, German, Spanish; • IT Helpdesk experience with a strong understanding of computer systems, software applications, and hardware components; • Excellent communication and interpersonal skills to effectively interact with customers; • Ability to work in a fast-paced environment with multiple priorities and deadlines; • Strong analytical and problem-solving skills to troubleshoot technical issues; • Familiarity with IT service management frameworks (ITIL) and industry-standard tools; • Bachelor's degree in Computer Science, Information Technology or related field; • 2+ years of experience in a similar role. Benefits: • Opportunity to work on a diverse range of projects and technologies; • Collaborative and dynamic work environment; • Professional development opportunities; • Competitive salary and benefits package; • Flexible working hours and remote work options; • Access to training and certification programs; • Recognition and rewards for outstanding performance.

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