IT Delivery Manager

• Manage departmental budgets, procurement, and resource allocation.
• Monitor software licenses to ensure compliance.
• Contribute to business cases and budget formulations.
• Provide strategic input to departmental business plans and IT/business strategies.
• Translate IT strategy into actionable roadmaps for application evolution.
• Identify and mitigate risks to project timing, resourcing, and value realization.
• Estimate effort and timeframes for backlog delivery.
• Facilitate on-time and within-budget delivery using Agile methods and IT governance.
• Deliver business features as defined by stakeholders and product owners.
• Ensure solutions align with JSE architecture and technology roadmaps.
• Manage team delivery against prioritized backlogs and timelines.
• Schedule and coordinate solution design reviews.
• Ensure adherence to quality assurance practices, methodologies, and documentation standards.
• Drive continuous improvement in Scrum practices.
• Participate in software development estimation standards.
• Build and maintain relationships with product owners, stakeholders, and suppliers.
• Provide input into RFIs/RFPs and participate in solution selection.
• Manage vendor contracts and service level agreements (SLAs).
• Support cross-business and IT unit alignment.
• Ensure optimal enablement of 2nd and 3rd line application support and batch operations.
• Oversee identification and resolution of technical problems within SLAs.
• Contribute to problem analysis (RCA) for production incidents.
• Participate in release train planning and production deployments.
• Maintain System Operations Manuals and support business continuity processes.
• Implement tools for optimal support and operations.
• Champion automation and AI/ML techniques for operational efficiency.
• Encourage innovation and team engagement for business optimization.
• Create and implement staff and resource plans with clear accountability.
• Recruit, onboard, and develop team members to ensure required skills and expertise.
• Manage team performance, including setting goals, conducting reviews, and providing coaching.
• Foster a motivated, respectful, and collaborative team environment.
• Drive the adoption of the JSE leadership brand.
• Minimize key person dependencies.

• Strategic financial and resource management experience for projects and BAU operations.
• Proficiency in budget planning and ensuring accuracy.
• Ability to monitor and understand cost bases.
• Experience in optimizing resource allocation for efficient delivery.
• Demonstrated contribution to IT and architectural strategy.
• Skill in translating strategy into actionable team plans.
• Proven ability to drive team progress and ensure target achievement.

Benefits:

• Competitive salary based on experience.