IT Field Service Technician (w/m/d)

Locations: Stuttgart, Heilbronn, Schwäbisch Hall, Öhringen, Ludwigsburg

You enjoy being on the road, working directly with customers on-site, and are enthusiastic about modern IT technologies? Then join our team!

We are looking for motivated IT Field Service Technicians (w/m/d) to support our customers in 1st- and 2nd-level support. Whether you're a newcomer, lateral entrant, or experienced IT professional – at our company, motivation, customer orientation, and the willingness to take responsibility count.

Tasks

Your tasks

• Servicing our customers on-site and remotely as part of service deployments
• Processing service requests and disturbances in the Microsoft client-, server-, and network environment
• Installing, configuring, and commissioning PCs, notebooks, printers, mobile devices, and peripherals
• Carrying out hardware replacements, new installations, rollouts, migrations, and IT transformations
• Setting up and commissioning new IT workstations
• Analyzing and resolving hard- and software problems
• Supporting the administration of Microsoft 365 and Azure environments
• Supporting network-, server-, and infrastructure-related topics
• Documented activities in the ticket system
• Contact person for customers on-site for technical inquiries

Qualification

Your profile

• Completed IT training, retraining, study, or comparable practical experience
• Lateral entrants with technical affinity and IT passion are explicitly welcome
• Newcomers receive a chance – more important than extensive experience are motivation, willingness to learn, and initiative
• Familiarity with Microsoft Windows client operating systems, Microsoft 365, hardware, and networks
• Knowledge of Microsoft Server, Active Directory, or Azure is advantageous
• Interest in modern IT infrastructures, networks, and cloud technologies
• High level of customer orientation and communication skills
• Able to work independently and goal-oriented
• Team player with interest in new technologies
• Class B driving license (mandatory)
• Travel readiness within the region
• Good German and English language skills in writing and speaking

Benefits

This is what we offer you

• Flexible working hours
• 40-hour workweek
• Hybrid working possible
• Latest work equipment
• Company phone
• Company laptop
• Coverage of relevant certifications and further training costs
• Fascinating customer projects with current technologies
• Flat hierarchies and short decision-making paths
• Free drinks
• Free parking spaces
• Collegial and appreciative working environment
• Structured onboarding and support by experienced colleagues
• Long-term perspective in a successful and growing company

Whether you're a newcomer, lateral entrant, or experienced technician – if you enjoy IT, like working with people, and want to grow together with us, we look forward to your application.

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