IT Applications & AI Specialist

For over 25 years, we have been offering Made in Italy cosmetics on global markets. We design, develop, produce, and package in-house. Production is carried out by our Italian company in Siziano (Pavia-Milan South). Sustainability, quality, innovation, and safety are key values for us.

For our Lugano office, we are looking for an IT Applications & AI Specialist who will contribute to the development and evolution of the company's digital ecosystem, with a particular focus on Microsoft 365 solutions, internal applications, process automation, and Artificial Intelligence projects. The person will work closely with various company functions, gathering their needs and translating them into concrete technological solutions. They will have both an operational and project-based role in the development, integration, and maintenance of business applications, contributing to the digitalization of processes and the realization of innovative projects for the business.

Main Responsibilities:

• develop, manage, and optimize solutions and workflows based on the Microsoft 365 ecosystem, with particular reference to SharePoint, Power Automate, Power Apps, Teams, and business collaboration and automation tools
• support various company functions in analyzing needs and processes, identifying and developing digital solutions, automations, and applications based on Artificial Intelligence capable of improving operational efficiency, data integration, and user experience
• participate in the development and evolution of company management applications, contributing to the integration of AI functionalities, APIs, data flows, and automation solutions to support various business areas
• technically and applicatively follow the development of the digital project dedicated to the cosmetic sector, collaborating on defining functionalities, realizing solutions, testing, and integrating them into the company ecosystem
• ensure the correct functioning of developed solutions, managing maintenance, update, testing, troubleshooting, technical documentation, and user support activities, also in collaboration with external partners and suppliers

Required Skills:

• knowledge of the Microsoft 365 ecosystem and the ability to develop or configure solutions based on SharePoint, Power Automate, and Power Apps
• programming skills, preferably in Python, and familiarity with APIs, databases, system integrations, and modern development technologies
• knowledge of the principles and tools of Artificial Intelligence, automation, and data analysis, with an interest in their concrete application in business processes
• ability to analyze business needs and translate them into sustainable, scalable, and easy-to-use functional requirements and technical solutions
• good knowledge of English, operational autonomy, problem-solving skills, and aptitude for collaboration with technical and non-technical stakeholders

Preferential Educational and Professional Requirements:

• degree or diploma in computer science, engineering, science, or equivalent training
• experience in the development, migration, or integration of applications and workflows within the Microsoft 365 ecosystem
• experience in managing the application lifecycle, from requirements analysis to development, testing, release, maintenance, and user support
• familiarity with Microsoft Power Platform, Azure, Git, SQL, cloud services, REST APIs, and code versioning tools
• experience, also gained through personal, educational, or professional projects, in developing AI solutions, chatbots, digital assistants, automation systems, or applications based on language models
• pragmatic and solution-oriented approach, curiosity about new technologies, and ability to work simultaneously on development, integration, and application support tasks
• ability to work in a team and collaborate transversally with various company functions, understanding their objectives, priorities, and processes

We are looking for a curious, concrete, and innovation-oriented individual, capable of combining technical skills with an understanding of business needs.

The ideal candidate has a hands-on approach, operational autonomy, and an interest in experimenting with new technologies. They are capable of managing a project from gathering requirements to releasing the solution, while maintaining attention to quality, security, ease of use, and long-term sustainability.

At GFL, we welcome all applications and believe in the value of people, their uniqueness, and their stories. We value diversity and offer equal opportunities to anyone who wishes to be part of our journey.