IT Analyst with German @ DCG Sp. z o.o

You speak German (C1) and English fluently (B2) You know how to ask the right questions to reach the core You have outstanding communication skills and costumer focused mind-set You have MS Office skills You have first experience in IT customer service Nice to have: You have experience on the first line of technical support First Line Analysts, or Service Desk Support Agents, as members of the front line customer service team, find the best and easiest solution to user problems. This entry level position is responsible for providing top-notch customer service by resolving technical issues in a timely and efficient manner. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong understanding of IT concepts.