IT - Administrator:in IT - Allrounder:in HW und SW, 2nd und 3rd Level, München, 55.000 - 70.000

Our client is one of the most established law firms in Germany, with a long-standing market presence. For several decades, it has advised companies and investors on complex national and international issues in the field of commercial law. A modern, internationally oriented, and diverse working environment with global networking is offered.

We are looking for an experienced IT all-rounder/supporter (m/w/d) for our location in Munich.

Aufgaben

• First Point of Contact for all IT topics in daily work – in close cooperation with an international IT team
• Surety of a smooth operation of Workplace technologies, telephony, and mobile devices
• Professional management of support requests through a ticket system – from capture to sustainable solution
• Closely coordinated with the 2nd- and 3rd-level support for complex issues, including transparent communication with users
• Management of user accounts and permissions as well as independent installation and configuration of software
• Active participation in exciting IT projects and responsibility for IT inventories and lifecycle management of IT equipment

Qualifikation

• Fundamental IT knowledge – acquired through a completed training, comparable qualification or several years of practical experience in IT support

• Sovereign handling of Windows environments, Microsoft 365, VPN solutions, and document management systems

• Outstanding troubleshooting skills for hardware and software issues on desktop systems as well as iOS and mobile devices

• Ideal experience with law firm-specific applications like Intapp or comparable systems

• Solid knowledge of network technology and professional handling of common ticket systems

• High service and solution orientation, structured working style, and pleasure in dynamic ad-hoc requests

• Team player mindset, flexibility, and communication strength – in fluent German and English

• Please rate yourself (1=the weakest and 10=the strongest)

• Experience with Windows envir

• Experience with Microsoft 365=

• Experience with VPN soluti

• Experience with document management systems=

• Troubleshooting skills Hardware=

• Troubleshooting skills Software=

• Knowledge in network technology=

• Experience with ticket systems=

• German language skills=

• English language skills=

Benefits

• Mobile work on one day a week
• 30 vacation days plus additional benefits like Germany ticket and pensionable benefits
• A varied job in an international law firm with a valuing team culture
• Modern office spaces in central locations with free drinks, fresh fruit, and pleasant atmosphere
• Opportunities for professional and personal further education
• Health promotion through offers such as yoga or membership in the Urban Sports Club

Do you have questions?
Contact person: Alexander Wuthenow, Tel: 030 2065 84-59
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Equality is important to us. This job posting is directed at all people. In the hiring process, ethnicity, gender, age, sexual identity or disability neither directly nor indirectly plays a role.

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