IT-Administrator (m/w/d) in der Workplace-Verwaltung

We are looking for a professional who stands out from other recruitment agencies due to our focus on placing people who not only have the necessary qualifications, but also fit perfectly into the company. 🤝🏻

We operate nationwide within the telecommunications industry and place great value on a personal approach. We take the time to get to know both companies and candidates, in order to understand their wishes and requirements exactly. Because at our company, people are at the center – nobody is just a number here! 🚀

Aufgaben

• Responsibility for IT support at the 1st and 2nd levels in the Workplace-IT area at our locations Ehingen (Donau) and Ulm.
• Acceptance, qualification, and processing of disturbances and service requests via ticket system, telephone, and remote access, from initial receipt to solution.
• Independent analysis of complex disturbances, cause-finding, and sustainable error correction.
• Installation, configuration, hardening, and ongoing maintenance of client systems and Workplace applications.
• Administration and further development of our Microsoft 365 environment.
• Control and cooperation with external service providers in the context of operations and in case of disturbances.
• Participation in IT projects and active shaping of standards and processes in support.

Qualifikation

• Diploma or equivalent qualification as a systems integrator or comparable training.
• Multiple years of practical experience in IT support (1st and 2nd levels) or in a comparable administrative role in the client/workplace environment.
• Very good knowledge of Windows client operating systems, particularly installation, error analysis, guidelines, user profiles, drivers, and updates.
• Fundamental experience with Microsoft 365 in an enterprise environment.
• Advanced handling of Microsoft Azure.
• Solid knowledge of typical infrastructure topics for the workplace.
• A strong service orientation as well as a structured and self-responsible working style.
• Good German language skills in writing and speaking.

Benefits

• We offer you the opportunity to shape the infrastructure project for the future in southern Germany. We will be responsible for the largest municipal broadband network in Europe!
• The task promises a broad field with high self-responsibility.
• Our collective agreement offers security: we offer you an attractive remuneration as well as many additional benefits such as a statutory annual special payment, a company pension scheme, and an annual performance bonus.
• Your work-life balance is important to us! Therefore, there are flexible working hours as well as 30 days of annual leave. You can also turn your