IT Administrator for Service and Operations (m/w/d)

In your role as IT Administrator for Service and Operations (m/w/d), you will be responsible for the qualified processing of IT inquiries, reliable maintenance of installed hardware and software, and coordination of smaller IT projects at the site. You ensure a trouble-free operation of IT systems and make an important contribution to the stability and quality of the entire IT service. Your technical expertise is used strategically for service-oriented, structured, and reliable IT processes.
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Tasks

• Responsibility for a smooth IT operation through qualified processing of incoming IT reports, including prioritization, estimation, and clean documentation
• Coordination with users, internal departments, and external partners to efficiently coordinate solutions
• Installation, configuration, and administration of hardware and software as well as regular maintenance and upkeep tasks
• Planning and accompaniment of smaller IT projects in close cooperation with the responsible specialists
• Maintenance and further development of internal IT documentation

Qualification

• SUCCESSFUL completion of an IT training or equivalent IT study
• More than five years of practical experience in IT administration, IT operation, or IT support
• Comprehensive technical understanding of different systems, applications, and infrastructure components
• Outstanding analytical skills as well as organized and service-oriented working methods
• Solving complex IT questions safely
• Very good communication skills, high degree of team orientation, and a secure, professional demeanor

Benefits

• Corporate Benefits
• Pension Plan
• 30 days of vacation, Flexible Working Hours
• Offers for further development
• Atractive Compensation Package
• A Referral Bonus of 1000 Euros upon successful referral

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