IT Administrator – Cloud & Microsoft 365 (m/w/d)

Since 2017, HiSERV has revolutionized the GSE market through excellent quality, high flexibility, and a fair and transparent price. We manage and offer our customers a young and modern fleet of more than 14,000 units. With short-term rental, pay-per-use, and real-time tracking, we meet the requirements of our customers optimally. Our customers include renowned companies in the ground handling, airlines, and airport sectors in Europe. By using innovative digital solutions, we provide reliable data for optimizing usage and costs. We offer a broad portfolio of additional services around GSE rental: consulting, maintenance, fleet management, training, and more.

For our location in Schönefeld / Berlin Airport, we are looking for a/an

IT Administrator – Cloud & Microsoft 365 (m/w/d)

Scope of Duties

In this role, you will support the smooth operation of our cloud-based IT environment with a strong focus on Microsoft 365. You will contribute to ensuring that employees can work efficiently and securely by providing reliable IT services and daily technical support. You will be an important point of contact for IT-related topics and contribute to a stable and user-friendly digital working environment.

Your Tasks

• Support and administration of our Microsoft 365 environment (e.g., Exchange Online, Teams, SharePoint, OneDrive)
• Basic administration of cloud-based users, devices, and access rights
• Support for IT operations in daily business in a modern Cloud-First environment
• Provision of First- and Second-Level support for employees regarding hardware, software, and M365 applications
• Participation in setting up, configuring, and maintaining end devices
• Support in implementing and monitoring IT security measures in the cloud environment
• Participation in backups, basic security controls, and compliance with internal IT guidelines
• Maintenance of IT asset information and support for documenting systems, processes, and changes
• Support in continuously improving the digital working place and IT services

Requirements

• First-hand or fundamental experience in IT support, IT administration, or a similar role
• Fundamental practical experience with Microsoft 365 or other cloud-based collaboration platforms
• General understanding of user support, device management, and cloud services
• Interest in cloud technologies and modern workplace solutions
• Structured and solution-oriented working style
• Able to communicate technical topics clearly to non-technical staff
• Good English skills; German skills are an asset

Why HiSERV?

• Take on a key role in a growing, internationally operating company with flat hierarchies and fast decision-making processes.
• Benefit from diverse opportunities for professional development and further education as well as free spaces to shape your area of responsibility.
• Enjoy a modern working environment and a motivated team with a strong hands-on mentality.
• Participate regularly in employee events.
• Look forward to an attractive and competitive remuneration package.

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