Invoice to Cash Specialist with Italian-Remote

Inviting applications for the role of Invoice to Cash Specialist with Italian-Remote

Responsibilities:

Reconcile the agent account as per remittance provided by the account current agent  

To post the amount on policy bill lines received from Agent for policy premium 

Follow up with the agent on delinquent items and for the amount lying in suspense account 

Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics  

Provide relevant process reports on a timely basis  

Ensure adherence to established attendance schedules i.e. per predefined rosters 

Ensure adherence to company policies and procedures 

Coaching and grooming of team members to build a strong and efficient team 

Good analytical and problem-solving skills 

Ability to communicate verbally and through emails with businesses 

Eye for Detail and High level of accuracy 

Ability to prioritize effectively, be flexible as needs change 

Positive attitude with a focus on continuous process improvement and an open mind to change 

Proven ability to build effective working relationships with clients & internal stakeholders.

Qualifications

Knowledge of working in SAP is an advantage

Bachelor’s degree in Economics, Commerce, Finance or similar field of study.

Proficiency in Microsoft Office applications, particularly Excel, with experience in reporting and data analysis.

Knowledge of Italian language at a C1 level.

Previous work experience in ITC processes.