Alibaba Cloud
6 months ago
International Customer Technical Service-Technical Account Manager-Brazil
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Company information
- Company
- Alibaba Cloud
- Location
- Brasil, Centro-Oeste, Distrito Federal, Brasilia Brazil
- Posted
- 6 months ago
Job description
Job Description Technical Account Manager (TAM) is a customer service interface role. TAM is responsible for the stability of the customer's cloud business and the overall growth, quality, and satisfaction of customer service relationships. TAM works closely with the Alibaba Cloud team to ensure that customer requests, issues, and features receive timely attention and priority handling. Standardized Operations • Maintain the stability of the customer's cloud platform through risk governance, pr…
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