Internal Employee Advisor – Human Resources (all genders) (m/f/d)

Supporting employees and managers with HR-related inquiries via phone and in writing. Advising on employee lifecycle processes and digital HR applications. Recording, documenting and forwarding requests to relevant internal interfaces and specialist teams. Working closely with internal partners and maintaining regular exchange within the team. Handling inquiries and complaints, including research and case resolution. Successfully completed commercial training or a university degree. Strong customer and service orientation combined with a friendly, professional manner. Fluent communication skills in Italian and Spanish, both written and spoken; additional languages are an advantage. A structured, reliable and detail-oriented way of working. Team spirit and an interest in open, respectful collaboration. Attractive remuneration based on the GVP collective agreement, complemented by additional non-tariff allowances. Modern working environment in prestigious offices located in the heart of Frankfurt’s banking district with excellent public transport connections. Strong work-life balance thanks to a flexible working model from Monday to Friday. On-site canteen offering a wide variety of options for daily convenience. Structured and individual onboarding to help you quickly feel confident both professionally and personally. Digital time tracking – transparent, fair and straightforward. Free access to external learning platforms, e.g. for soft skills, MS Office training or foreign languages. Exclusive employee discounts through Corporate Benefits with numerous brands and providers. Personal support from day one through a dedicated contact person. Modern hardware and software enabling efficient and up-to-date ways of working. With us, all doors are open to HR specialists in fields such as recruiting, HR management, personnel development, payroll or HR controlling. We will accompany you throughout the entire recruitment process and provide you with relevant additional information. Benefit from our extensive network and secure your access not only to public job offers, but also to positions that are not openly advertised. Moreover, you will receive detailed and prompt feedback from us.

Responsibilities

Supporting employees and managers with HR-related inquiries via phone and in writing. Advising on employee lifecycle processes and digital HR applications. Recording, documenting and forwarding requests to relevant internal interfaces and specialist teams. Working closely with internal partners and maintaining regular exchange within the team. Handling inquiries and complaints, including research and case resolution.

Benefits

Attractive remuneration based on the GVP collective agreement, complemented by additional non-tariff allowances. Modern working environment in prestigious offices located in the heart of Frankfurt’s banking district with excellent public transport connections. Strong work-life balance thanks to a flexible working model from Monday to Friday. On-site canteen offering a wide variety of options for daily convenience. Structured and individual onboarding to help you quickly feel confident both professionally and personally. Digital time tracking – transparent, fair and straightforward. Free access to external learning platforms, e.g. for soft skills, MS Office training or foreign languages. Exclusive employee discounts through Corporate Benefits with numerous brands and providers. Personal support from day one through a dedicated contact person. Modern hardware and software enabling efficient and up-to-date ways of working.