Intensive Customer Manager (m/f/d) in the Restructuring Department

With a balance sheet total of around €12 billion, approx. 1,300 employees, and a company history of over 213 years, we are one of the largest and oldest independent financial services institutions in our region. Measured by balance sheet total, Sparkasse Karlsruhe is the fifth-largest savings bank in Baden-Württemberg and among the top 25 largest savings banks in Germany. We convince our customers both locally and digitally with individual advice and excellent service. Our recipe for success? People! Proximity to our customers and employees is our most important goal.

To strengthen our team, we are looking for an Intensive Customer Manager (m/f/d). In the Restructuring team, you will work with 15 colleagues. Your tasks will include managing distressed loan commitments of private and business customers with the goal of achieving the turnaround of the private commitment or company, reducing the risk in case of continued commitment, or terminating the commitment.

Join Sparkasse Karlsruhe – become part of our team.

Tasks

• Professional management of restructuring customers from the private and business customer segments
• Analysis of assigned cases and assessment of the risk situation
• Initiation of immediate measures to secure liquidity
• Creation of a restructuring concept and active support of restructuring activities

Qualification

• Bank specialist (Bankfachwirt)
• Credit experience
• Customer consulting experience

Benefits

• a crisis-proof position with a strong regional employer
• As an employer bound by collective agreements, we apply the relevant collective agreement regulations of TVöD-AT and TVöD-BT-S.

Remuneration is according to pay group 9b TVöD. The annual gross remuneration is based on experience and qualifications

and ranges from approx. €52,700 to approx. €73,900 with 13.83 monthly salaries, including the maximum amount for capital-forming benefits

• Possibility of a performance-related sales bonus
• 39-hour week for full-time employment
• Flexible working hours (no weekend work or late shifts)
• 32 vacation days (from 2027: 33 days) + paid leave on December 24th and 31st
• Possibility of mobile working
• Company pension scheme
• Company health insurance
• Support for your professional training and further education
• Bicycle leasing
• 50% subsidy for the Job Ticket
• Further benefits on financial products and exclusive employee offers at top conditions through "corporate benefits" – employee discounts at over 1,500 shops

You can find further benefits on our homepage.

**Interested?**We look forward to receiving your application, stating your salary expectations and your possible start date. Please apply by September 30, 2026.

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