Integrated Recovery Coordinator - Dunedin

Integrated Recovery Coordinator * Full'time | Permanent | Monday-Friday (no weekends or public holidays) * Start date: Monday 31 August 2026 * Help people move forward after injury Facilitate the support your clients need to regain independence About the role | Mō te tūranga mahi ACC is growing, and we're looking for compassionate, organised people to join our Level 1 Integrated Recovery team. In this role, you'll work one'to'one with clients who have experienced injury and have have been out of work or struggling to cope. You'll provide guidance and support to help them move forward, regain independence, and get back to their daily lives. This is a challenging yet rewarding role that requires empathy, strong communication skills, and the ability to build trust with your clients. If you're passionate about making a difference in people's lives, we'd love to hear from you. * Key responsibilities | Ngā kaupapa whai pānga * Provide one'to'one support to clients who have experienced injury or trauma * Facilitate access to relevant services and resources * Work closely with other ACC teams to ensure seamless coordination of care * Develop and maintain strong relationships with clients, their families, and healthcare providers * Identify and address any barriers that may be preventing clients from achieving their goals * Provide education and support to help clients manage their condition and improve their overall well-being * Collaborate with other professionals to develop and implement individualized recovery plans * Monitor client progress and adjust plans as needed * Maintain accurate records of client interactions, progress, and outcomes * Participate in regular team meetings and contribute to the development of team goals and objectives * Stay up'to'date with industry developments and best practices in integrated recovery. * What you'll need | Nāu e whai pānga * Bachelor's degree in a relevant field (e.g., social work, psychology, occupational therapy) or equivalent experience * 2+ years of experience working in a role that involves supporting people who have experienced injury or trauma * Strong communication and interpersonal skills * Ability to build trust with clients and their families * Empathy and understanding of the impact of injury on individuals and their families * Ability to work independently and as part of a team * Strong problem'solving and critical thinking skills * Ability to maintain confidentiality and handle sensitive information * Familiarity with ACC policies, procedures, and systems * Ability to adapt to changing priorities and deadlines. * What we offer | Nāu e whai pānga * Competitive salary and benefits package * Ongoing training and professional development opportunities * Collaborative and supportive team environment * Flexible working arrangements (e.g., remote work options) * Access to a range of employee wellness programs and services. * How to apply | Me pēhea te tukanga * If you're passionate about making a difference in people's lives, we'd love to hear from you. Please submit your application, including your CV and cover letter, through our website.