IGT SERVICES AND TECHNOLOGIES
10 months ago
Inside Sales Specialist โ German (Remote)
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Company information
- Company
- IGT SERVICES AND TECHNOLOGIES
- Location
- Romania
- Posted
- 10 months ago
Job description
๐ Job Opportunity: German speaking Inside Sales Specialist- Travel Services Platform ๐
Join our dynamic team at an exciting online platform that offers a variety of travel services, including vacation home reservations, villas, and apartments.
Responsibilities:
- Provide outstanding customer service via email and phone interactions.
- Handle outbound & inbound calls with customers from a Booking platform (
- Communicating with customers through various channels in German and English
- Responding promptly to customer inquiries
- Maintaining a positive, empathic and professional attitude towards customers at all times
- Ensure customer satisfaction and provide professional customer support
How You Can Create Influence:
- Proficient writing and speaking skills in German (C1 level) are essential, with English proficiency required at a B2 level.
- Prior experience in sales is mandatory.
- Familiarity with booking systems like Amadeus, Galileo, or Saber is a plus.
- Specialized skills including effective communication and customer service, with experience in BPO/contact centers being beneficial.
- Graduates in any discipline or undergraduates are welcome.
- Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.
- Proficiency in Microsoft Office and Outlook.
- Willingness to work in a contact center environment.
Perks and Benefits:
- Competitive salary package, reflecting your expertise and contributions.
- Meal tickets
- Private medical subscription
- Reimbursement for public transportation subscription
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