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Genesis IT&T Pty Ltd

9 months ago

Inside Sales Representative - Identity & Access Technologies

  • Australia, Victoria, Melbourne Region, Melbourne
  • Full Time
  • 80000.00 - 90000.00
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Company information

Company
Genesis IT&T Pty Ltd
Location
Australia, Victoria, Melbourne Region, Melbourne Australia
Posted
9 months ago
View all jobs at Genesis IT&T Pty Ltd

Job description

  • Permanent Full-Time
  • Global Company
  • Identity and Access Control Solutions
The Inside Sales Representative plays a key role in driving revenue growth and supporting the broader sales organisation. This role requires a proactive, commercially minded individual who can confidently guide customers and prospects through the sales cycle while collaborating with regional and strategic sales teams.

Key Responsibilities:
  • Act independently as a trusted advisor to customers and prospects throughout the sales cycle.
  • Work closely with regional and strategic sales teams to drive pipeline growth and opportunity conversion
  • Manage incoming enquiries (including campaign and event responses), qualify leads, and progress opportunities through to handover to the Regional Sales Manager where required.
  • Support customer onboarding and manage requests using a structured sales and marketing approach, clearly articulating solution value to existing and prospective customers.
  • Track, manage, and follow up on customer interactions generated through marketing campaigns in the CRM.
  • Maintain regular engagement with customers to understand their needs, provide advice, and recommend optimisation solutions.
  • Stay informed on product and service updates, as well as changes to solution offerings and go-to-market strategies.
Key Requirements:
  • Bachelor’s degree or equivalent experience.
  • Minimum 2+ years in inside sales, sales support, or customer service.
  • Proven ability to achieve or exceed sales targets.
  • Experience selling SaaS, cloud-based solutions, or Physical Access Control/RFID solutions.
  • Strong customer-first mindset with a positive, can-do approach.
  • Hands-on, organised, and capable of managing multiple priorities simultaneously.
  • Excellent planning, prioritisation, and organisational skills to meet deadlines.
  • Skilled in reporting, forecasting, and presenting, with attention to detail.
  • Excellent problem-solving skills and ability to remain calm under pressure.
  • Working knowledge of CRM platforms such as Salesforce or similar.
Salary Package: $80K-$90K Base+Super+Comms. (OTE $110K-$120K)


Job Ref: 3993748

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