Inside Sales

As an Inside Sales Associate – B2C, your primary responsibilities will revolve around effectively handling inbound inquiries and leveraging various communication channels for sales conversion. Key Responsibilities: ● Inbound Calls: Handle incoming calls from prospective customers, providing product information, addressing inquiries, and guiding them through the sales process. ● Tech-Generated Inquiries: Manage inquiries generated through our website, chatbots, and other tech-based systems. Respond promptly and assist potential customers in their decision-making process. ● WhatsApp API Calls: Utilize WhatsApp API for sales inquiries, ensuring timely and informative responses. ● Product Knowledge: Develop a deep understanding of our products/services and stay updated on any new offerings or changes. ● Sales Conversion: Engage with customers effectively, identifying their needs, and offering tailored solutions to convert inquiries into sales. ● Customer Relationship: Build rapport with customers, fostering long-term relationships and customer loyalty. ● Sales Reporting: Maintain accurate records of inbound inquiries, responses, and conversions through CRM tools. Provide regular reports on performance and trends. ● B2B Trip / Package Curation: Curate a package for B2B clients, ensuring we meet their requirements and close a deal. Qualifications: 1. Bachelor’s degree.2. 1-2 years of inbound sales experience, with a proven track record of successful conversions.3. Customer-centric mindset with a passion for delivering exceptional service.4. Proficiency in handling inbound/outbound calls and using communication tools like WhatsApp API.5. Strong communication and interpersonal skills.6. Tech-savvy and adaptable to new communication platforms and technologies.7. Proficiency in Microsoft Office, CRM, and sales software programs. Benefits: 1. Opportunity to work with enthusiastic entrepreneurs and outdoor enthusiasts.2. A steep learning curve in a dynamic and exciting industry.