Inside Sales Development Manager

The Role Paylidify is on the lookout for an ambitious Inside Sales Development Manager to spearhead and expand our dynamic Vancouver-based Sales Development Representative (SDR) team. In this pivotal role, reporting to the Channel Director of Business Development in Vancouver, you will oversee both inbound and outbound sales initiatives, propel pipeline growth, and ensure your team secures top-notch appointments with new SMB clients for our Account Executives. This key leadership position will: * Manage, coach, and mentor a team of Sales Development Representatives (SDRs). * Own the hiring, onboarding, and training processes for new SDRs. * Continuously monitor, analyze, and optimize sales processes and team performance. * Collaborate with the Sales and Marketing teams to develop and implement effective sales strategies. * Set and track individual and team performance goals, providing regular feedback and coaching. * Foster a positive and motivating team environment, driving team engagement and morale. * Ensure the team’s consistent use of CRM software (Salesforce). * Monitor and analyze key performance indicators (KPIs) to measure team success. * Conduct regular team meetings, training sessions, and performance reviews. * Stay up-to-date on industry trends and best practices in sales development. * Achieve or exceed monthly, quarterly, and annual targets. What You Bring * Proven experience in a sales development or sales leadership role, with a track record of success. * Experience in the Payments industry (Preferred). * Strong leadership, coaching, and mentoring skills. * Excellent communication, interpersonal, and presentation skills. * Ability to analyze data and make data-driven decisions. * Proficiency in CRM software (Salesforce preferred). * Solid understanding of the sales process and lead generation strategies. * Ability to thrive in a fast-paced, dynamic environment. * Strong organizational and time-management skills. * Bachelor's degree in business administration, marketing, or a related field (or equivalent experience). What We Offer * Competitive salary and performance-based bonuses. * Comprehensive benefits package (medical, dental, vision). * Opportunities for professional development and career advancement. * A collaborative and supportive work environment. * The chance to make a significant impact on a growing company. * Free snacks and beverages. * Social events and team-building activities. * Office in a central location.