Inhouse IT Administrator (d/f/m)

The Rulemapping Group GmbH with its headquarters in Berlin stands for innovation at the interface of law and technology. Our mission: to simplify, accelerate, and make complex bureaucratic processes transparent for everyone. With our unique Rulemapping method and Rule AI, we develop solutions that relieve companies from bureaucratic burdens, facilitate access to justice for people, and rethink administration. Supported by the Federal Agency for Innovation SPRIND, we shape the standard for digitalization and automation of rule-based decision-making processes.

The Rulemapping Solutions GmbH is the operational subsidiary of the Rulemapping Group GmbH.

Together with you, we want to drive this vision forward and revolutionize the world of rules and laws!

Aufgaben

• 1st- & 2nd-Level-Support for our team members – remote and on-site

• Setup and maintenance of laptops, printers, monitors, and workstations

• Administration and management of Jira, Atlassian Suite, MS365 including Teams, Confluence, KI-applications – as well as future tools

• User account management, group management, access rights, and roles

• VPN-, network-, and security configurations set up and maintained

• Licensing management: selection, procurement, and administration of software licenses

• Supplier management and hardware procurement

• Support for infrastructure- and automation projects

• Maintenance and further development of IT documentation and technical standards

• Safety and documentation of ISMS processes, e.g.:

• On- and offboarding processes

• Device lifecycle (lifecycle), warranty management, and return

• Data cleansing and regular security checks

• Participation in audits and security checks

• Creation and maintenance of IT policies

• Contact person for IT security in daily work

• Safety of IT support processes with SLAs for fast and transparent help

Qualifikation

• Experience in IT support, ideally in small teams or startup environments
• Very good knowledge of working with macOS and Windows
• Routine use of tools like M365, Teams, Confluence, VPN environments
• Knowledge of managing complex tool landscapes (Jira, Atlassian, etc.)
• Knowledge of information or IT security.
• Basic understanding of GDPR, information security, and rights/role concepts
• Hands-on mentality, reliability, and pragmatic solution-oriented communication
• Readiness for deployments in the Berlin office
• Fluent German and English skills in writing and speaking

Benefits

• The opportunity to actively build, shape, and improve our IT processes.
• A valued, collegiate team with a sense of pragmatic solutions
• Clearly defined tasks and realistic expectations
• Flexible working hours

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