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Product Support Engineer – Energy
Job description
Product Support Engineer – Energy (Product Support Specialist – Energy) *
Product support engineer - Energy
Main responsibilities of the position:
Coordinate the technical aspects of tenders: review of quotes, product selection and compliance, establishment of product costs and delivery times, obtaining technical approvals from the R&E team, etc., to ensure quick, accurate, and complete proposalsDevelop constraint diagrams for new product possibilitiesProvide technical support to customers, the sales and marketing team, and the customer service team.Create customer and quote bills of materials based on R&E approved designsSupport manufacturing and quality teamsReports to: Technical Support Manager
Primary Workplace: Montreal (Quebec)
Travel Obligation: Occasional
Tasks and Responsibilities:
Coordinate the technical aspects of tenders: review of specifications, product selection and compliance, establishment of product costs and timelines, obtaining technical approvals from the R&E team, etc.Prepare constraint maps for projects in collaboration with sales and marketingMonitor the progress of new product development programs and actively participate in preliminary design reviews. Suggest changes as needed to meet commercial specification objectives. Provide technical support to customers, the sales network, and customer service Provide field support and training to customers for communication and energy products, including support for trade shows.Evaluate competing products, benchmark technical and application specifications, and make recommendationsCoordinate the procurement and assembly of demonstration equipmentCollaborate on engineering evaluations and designs with the Research and Engineering (R&E) team in Montreal.Create customer or quote drawings from R&E approved drawings. Develop conceptual models and proposals based on sales and marketing requestsReview and interpret customer specifications and industry standards concerning product design and validation (e.g., ASTM, CSA, IEEE, etc.)Support workshop document management (Epicor entries, work orders, bills of materials, etc.)Participate in product quality reviews and perform technical analyses as neededSupport manufacturing teams through process reviews, continuous improvements, and tooling designAttend technical meetings, conferences, and specialized courses consistent with the area of responsibility. Professionally represent PLP Canada in all interactions with customers and othersJob Requirements:
Excellent interpersonal skillsExcellent communication skillsStrong collaboration and teamwork skillsExcellent attention to detailAbility to work with precision and efficiency under tight deadlinesSpoken languages: Bilingual French / EnglishWritten languages: Bilingual French / EnglishExperience / Training / Skill Set:
Engineering degree (Mechanical preferred)Experience in the electric utility market (transmission, distribution, and substation preferred)MS Office applications (Word, Excel, etc.)Understanding of manufacturing processes and documentation such as work orders, bills of materials, etc.Work Schedule:
Permanent full-time positionWork schedule, 40 hours per week. Due to the nature of the position, there may be variations to this schedule as per company needs.Overview
PLP protects the world's most critical connections by creating a stronger, more reliable network.
PLP's essential infrastructure solutions serve a wide range of customers, including:
- Electric utilities
- Telecommunications network operators
- Cable and broadband service providers
- Construction contractors
- Agricultural businesses
- Corporate and enterprise networks
- Government agencies
- Educational institutions
PLP has been manufacturing in Canada since 1985. Our two ISO 9001 certified facilities
allow the company to respond quickly and accurately to the needs of Canadian customers.
With locations in over 20 countries, PLP and its Canadian subsidiary PLP Canada operate as a united global company, delivering high-quality products and unparalleled service to its customers in Canada.
An unwavering commitment to quality is not just a goal at PLP, it is the guiding principle of everything we do. You can be assured that the reliability of our products and the dedication of our employees are the elements that make PLP "the connection you can count on." ®
Compensation details: 45000-75000 Yearly Salary
PI547de4ad10c2-25448-41163305
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Company information
- Company
- Preformed Line Products Canada Limited
- Location
-
Canada, Québec, Montréal, Lachine
Canada - Posted
- 1 week ago
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