Information Technology Desktop Support

Job Summary We are seeking a proactive and customer-focused Onsite Desktop Support Engineer to provide technical support for end users in an enterprise environment. The ideal candidate will have experience troubleshooting Windows systems, supporting enterprise hardware and software, managing IT assets, and ensuring accurate asset tracking and labeling. Key Responsibilities Provide onsite desktop and end-user technical support. Troubleshoot and resolve Windows 10/11 hardware and software issues. Utilize various tools and technologies to diagnose and repair equipment. Collaborate with other teams to ensure seamless resolution of complex technical issues. Develop and maintain knowledge of IT systems, applications, and infrastructure. Stay current with industry trends and best practices in desktop support. Ensure compliance with company policies and procedures. Provide excellent customer service and communication skills. Maintain accurate records and documentation of all work performed. Participate in on-call rotation as needed. Perform other duties as assigned.