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Incident Management Graduate
Job description
About our client:
Our client, a global leader delivering innovative solutions, seeks a dynamic and motivated team member to join their high-performing team. The successful candidate will work in a hybrid or office environment, collaborating with a diverse global team to drive results, foster innovation, and contribute to a culture of inclusion and opportunity. Join our client on a 12-month graduate program designed to kickstart your career.
What you will be doing:
What our client is looking for:
Work Type:
Job ID:
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
RequirementsMajor Incident, Specialist, Graduate, Service Desk, Cape Town, USA hours, rotational shifts, BCom Information Systems, BSc Computer Science, 2025 Graduate Program
Our client, a global leader delivering innovative solutions, seeks a dynamic and motivated team member to join their high-performing team. The successful candidate will work in a hybrid or office environment, collaborating with a diverse global team to drive results, foster innovation, and contribute to a culture of inclusion and opportunity. Join our client on a 12-month graduate program designed to kickstart your career.
What you will be doing:
- Play a key role in Incident Management support, where you'll conduct status assessments, engage relevant teams, provide whiteboard updates, facilitate clear communications, and contribute to overall incident management during critical situations.
- Act as the initial point of contact and facilitator for system-generated events, ensuring timely responses and resolutions across multiple systems and environments within the environment.
- Embrace a dynamic work schedule that includes a variety of shifts, including weekends and holidays, to provide comprehensive support and coverage.
What our client is looking for:
- A BCom, BA in Linguistics and Communication, Business Systems, or an IT-related qualification.
- Call center experience preferred.
- Excellent verbal and written communication.
- Business-level English proficiency.
Work Type:
- Hybrid with 3 days in their Cape Town
Job ID:
- J107014
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
RequirementsMajor Incident, Specialist, Graduate, Service Desk, Cape Town, USA hours, rotational shifts, BCom Information Systems, BSc Computer Science, 2025 Graduate Program
Required skills
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Company information
- Company
- Parvana
- Location
-
South Africa, Western Cape, Cape Town Region
South Africa - Posted
- 11 months ago
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