Inbound Sales & Fulfillment Virtual Assistant

Role: Inbound Sales & Fulfillment Assistant Hours: 8:30 AM - 5:30 PM Eastern Standard Time USD Monthly Rate: $1,120 - $1,440 We are looking for a proactive, detail-oriented, and customer-focused Virtual Assistant to support inbound sales operations and order fulfillment for a fast-growing custom apparel business. This role will play a critical part in helping the company achieve a 30% growth goal by ensuring timely, accurate, and professional handling of customer inquiries, quotes, and orders. The ideal candidate should be able to work independently with minimal supervision, have excellent communication skills, and be proficient in using technology such as CRM systems, email, and phone. Key responsibilities will include but are not limited to: • Responding to customer inquiries via phone, email, or chat; • Processing customer orders and ensuring timely fulfillment; • Providing exceptional customer service by resolving issues promptly and professionally; • Maintaining accurate records of customer interactions and order status; • Collaborating with the sales team to ensure seamless communication and coordination; • Staying up-to-date on product knowledge and company information to provide informed support. If you are a motivated, organized, and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.