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Implementation Consultant
Job description
Job Description
- Specifically, responsible for System installation, training and project management for the TabSquare products & associated interfaces.
- Perform on-site evaluation of client premises for pre-implementation.
- Manage project timelines, installation, and configuration of the TabSquare product suite
- Track and resolve issues and escalate issues when required
- Provide application training with a demonstrated understanding of application and content management systems
- Be familiar with and adhere to the latest training and installation standards and procedures
- Work with internal support and product teams to ensure service level requirements are exceeded
- Be able to analyze the reasons behind problems/bugs during testing
- Work with customers to ensure that contractual service expectations are exceeded
- Provide pre-sales support to the local sales team
- Perform other duties as requested or as deemed appropriate
- Provide operational support and ongoing maintenance and enhancement after implementation, including troubleshooting of production issues.
- Ad-hoc duties assigned by management
Required skills
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Company information
- Company
- Tabsquare
- Location
-
Singapore
Singapore - Posted
- 10 months ago
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