ICT Supporter 80-100% (m/f/d) (16033)

For our client in Eastern Switzerland, we are looking for a reliable and service-oriented personality for internal IT support.

You will support employees with questions and disruptions concerning their IT workstations. In 1st and 2nd level support, you will analyze problems, develop solutions, and coordinate with other specialists as needed. You will process support requests in the ticketing system, set up user accounts and workstations, and keep the device management up-to-date. Additionally, you will create instructions, document solutions, and support employees in using the deployed applications. You will work in a predominantly Microsoft-based environment and contribute to the further development of the workplace infrastructure. Maintenance work within the team and participation in on-call duty complement your tasks. The work is predominantly on-site; occasional home office is possible upon agreement.

• Completed training as an ICT specialist or an equivalent vocational training
• Even career starters are welcome
• Willingness to familiarize yourself with a Microsoft-based IT environment and new applications
• Enjoyment of user contact as well as friendly and understandable communication
• Structured, careful, and reliable way of working
• Teamwork skills and willingness to coordinate tasks together
• Willingness to take on on-call duties
• Driver's license category B and own car

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