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Cross Border Talents

9 months ago

Icelandic Speaking Customer Service Representative for Booking

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Company information

Company
Cross Border Talents
Location
España, País Vasco, Vizcaya, Bilbao Spain
Posted
9 months ago
View all jobs at Cross Border Talents

Job description

Customer Support Advisor for Booking Icelandic + English
Hybrid/Barcelona

If you're empathetic, a good listener, and solution-oriented, this role is a great fit!

Responsibilities:

  • Support international travelers and accommodation partners
  • Handle inquiries via email and phone
  • Provide clear information on payments, services, and technical issues
  • Follow processes and ensure high customer satisfaction

Requirements:

  • Icelandic C2 and advanced English
  • Strong communication and interpersonal skills
  • Comfortable with Office 365 and CRM tools
  • Positive, solution-driven, goal-oriented mindset
  • Ability to adapt to changing priorities
  • Customer service experience is a plus

Salary Range:
From 21,000 to 23,000 gross/year

Required skills

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