icebreaker : Assistant Store Manager (7 months Fixed-Term) - Queenstown TouchLab

More than a job, an adventure! If you're a passionate storyteller who wants a rewarding full-time fixed-term role and a greater sense of purpose and connection, then keep reading as this opportunity might be just what you're looking for. We are hiring a high-potential Assistant Store Manager for our Queenstown TouchLab Store. This store leadership position partners with the Store Manager to drive sales performance and develop the retail store team. You get it and live it. You are the one the others look to when it comes to living the icebreaker brand values. You love building genuine relationships with both your team and our customers, and you are comfortable working in a fast-paced environment. About the Role: As an Assistant Store Manager at icebreaker, you will be key to helping the Store Manager drive the store’s sales performance, managing the day-to-day operations of the store, and creating an amazing customer experience. You will coach and develop the retail team and ensure all store operations are in line with the brand’s standards. What you’ll be doing: * Assist in achieving store sales goals and KPIs. * Support the Store Manager in creating and implementing sales strategies. * Lead the team in providing exceptional customer service. * Manage and develop the retail team, including training, coaching, and performance management. * Oversee store operations, including inventory management, visual merchandising, and loss prevention. * Ensure the store maintains the brand’s visual standards. * Handle customer inquiries and resolve issues. * Contribute to a positive and engaging work environment. What you bring: * Proven experience in retail management or a similar role. * Strong leadership and team management skills. * Excellent communication and interpersonal skills. * Ability to drive sales and achieve targets. * A passion for delivering exceptional customer service. * Knowledge of retail operations, including inventory management and loss prevention. * Ability to work in a fast-paced environment. * Strong organizational and time management skills. * A genuine passion for the icebreaker brand and its values. Why icebreaker? Icebreaker believes that nature has the answers. We use merino wool to create innovative outdoor apparel and aim to protect the places we play. We are a global team, fueled by a shared love for the outdoors. We are committed to building a diverse and inclusive workplace. Benefits: * Competitive salary. * Generous employee discounts. * Opportunities for professional development and growth. * A supportive and collaborative work environment. * The chance to work with a globally recognized brand that values sustainability and innovation. If you are ready to embark on an adventure with icebreaker, apply today!