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Darwin AI

1 year ago

IA Operations Executive (Jr/Semi Sr)

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Company information

Company
Darwin AI
Location
Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
Posted
1 year ago
View all jobs at Darwin AI

Job description

We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth and successful implementation process for new customers. As part of our Onboarding team, you will play a key role in the first phase of the onboarding process, which includes: • Coordinating with the sales team to ensure a seamless handover of new clients; • Conducting thorough onboarding sessions with clients to ensure they are fully satisfied with our services; • Collaborating with the development team to translate client requirements into functional AI assistants; • Ensuring a smooth and successful implementation process for new customers; • Providing exceptional customer service and ensuring client satisfaction throughout the onboarding process. In this role, you will have the opportunity to work closely with our development team to design and implement AI-powered solutions that meet the unique needs of our clients. You will also have the chance to work with our sales team to develop and implement new strategies for onboarding new clients. Requirements: • Bachelor's degree in a relevant field (e.g. computer science, business administration, etc.); • 1-3 years of experience in a related field (e.g. operations, customer service, etc.); • Strong understanding of AI and its applications; • Excellent communication and interpersonal skills; • Ability to work in a fast-paced environment and prioritize tasks effectively; • Strong analytical and problem-solving skills; • Ability to work independently and as part of a team. Benefits: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Flexible working hours and remote work options; • Access to cutting-edge AI technology and tools; • Recognition and rewards for outstanding performance.

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