HVAC Technical Sales Representative

Job Description We are seeking an enthusiastic and customer-focused HVAC Technical Sales Representative to join our team in Sydney, Canada. In this role, you will be the vital link between our company and our valued customers, providing expert technical support and driving sales growth in the HVAC industry. Deliver top-notch field and phone support for troubleshooting HVAC systems, including inverter-based ducted and non-ducted units Build and maintain strong relationships with contractors, engineers, and other stakeholders to drive business growth and customer satisfaction Provide exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and ensuring timely resolution of technical problems Collaborate with internal teams to develop and implement effective sales strategies and promotions Develop and maintain a deep understanding of HVAC products, systems, and technologies to provide expert advice and support to customers Stay up-to-date with industry trends, new product releases, and competitor activity to stay ahead in the market Identify and capitalize on opportunities for growth and expansion within existing customer relationships Utilize CRM software to track and manage customer interactions, sales performance, and marketing efforts Develop and maintain a strong network of contacts within the HVAC industry to drive business development and partnerships Foster a culture of continuous learning and improvement by staying current with industry developments, best practices, and new technologies. Deliver top-notch field and phone support for troubleshooting HVAC systems, including inverter-based ducted and non-ducted units Build and maintain strong relationships with contractors, engineers, and other stakeholders to drive business growth and customer satisfaction Provide exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and ensuring timely resolution of technical problems Collaborate with internal teams to develop and implement effective sales strategies and promotions Develop and maintain a deep understanding of HVAC products, systems, and technologies to provide expert advice and support to customers Stay up-to-date with industry trends, new product releases, and competitor activity to stay ahead in the market Identify and capitalize on opportunities for growth and expansion within existing customer relationships Utilize CRM software to track and manage customer interactions, sales performance, and marketing efforts Develop and maintain a strong network of contacts within the HVAC industry to drive business development and partnerships Foster a culture of continuous learning and improvement by staying current with industry developments, best practices, and new technologies.