Invex
8 months ago
Human Capital Manager
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Company information
- Company
- Invex
- Location
- México, Estado de México, Naucalpan de Juárez Mexico
- Posted
- 8 months ago
Job description
Important Financial Company is looking for a Call Center Human Capital Manager to help us manage the talent and development of our Contact Center agents and leaders. An HR Manager in a contact center oversees talent acquisition, employee relations, performance management, and training within a fast-paced customer service environment. Key responsibilities include reducing high turnover, ensuring legal compliance, managing performance metrics (KPIs), and driving engagement for agents and team leaders.
Required skills
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