ISTA Personnel Solutions
1 year ago
HubSpot CRM & Automation Coordinator (EST hours) - Remote
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Company information
- Company
- ISTA Personnel Solutions
- Location
- South Africa, Eastern Cape South Africa
- Posted
- 1 year ago
Job description
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
Our U.S. Client is looking for a motivated and detail-oriented HubSpot CRM & Automation Coordinator to support their team with day-to-day HubSpot workflows and automations. This role is ideal for someone with a solid understanding of HubSpot who is comfortable setting up and managing simple to medium-level workflows, while being eager to learn and grow into more advanced automations over time.
PLEASE NOTE:
- Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to midnight South African time - subject to change in accordance with daylight savings in the United States).
- You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment: This is a fully remote working role.
Key Responsibilities
- Build, test, and manage HubSpot workflows to support marketing, sales, and client processes.
- Assist with email sequences, lead routing, and nurturing campaigns.
- Maintain lists, properties, and reports within HubSpot.
- Support the setup of dashboards and reporting for performance tracking.
- Ensure data accuracy and consistency in the CRM.
- Collaborate with team members to implement process improvements through automation.
- (Future growth) Support more advanced automation projects, including integrations with other platforms.
Requirements
- 1–2 years’ hands-on experience with HubSpot workflows and automations (or strong exposure through a digital marketing/CRM role).
- Good understanding of CRM processes, lead management, and marketing/sales funnels.
- Strong attention to detail and organizational skills.
- Comfortable learning new features and growing into more advanced automation tasks.
- (Nice to have) Exposure to API integrations or technical projects.
If you are not contacted within 14 working days, please consider your application unsuccessful.
Required skills
- sales
- marketing
- remote
- reporting
- crm
- hubspot
- automation
- reports
- data accuracy
- performance tracking
- dashboards
- est hours
- fixed fibre line
- wired ethernet connection
- load shedding
- power backup solution
- public holidays
- email sequences
- consistency
- api integrations
- properties
- lists
- crm processes
- client processes
- lead routing
- nurturing campaigns
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