HRBP & Operations Lead

We are looking for a dynamic HRBP & Operations Lead who will join our outstanding team and contribute to building the next unicorn in Mexico. This role ensures the efficient, orderly, and human operation of personnel on site. It will be responsible for creating a safe, productive, and aligned work environment with Birdman culture, integrating operational processes with a strategic business vision.

As a leader of operations HR on site and as a strategic partner to leaders, it will ensure compliance, efficiency, and an excellent experience for our collaborators.

This role guarantees the efficient, orderly, and human operation of personnel on site. It will be responsible for creating a safe, productive, and aligned work environment with Birdman culture, integrating operational processes with a strategic business vision.

Acting as a leader of operations HR on site and as a strategic partner to leaders, it will ensure compliance, efficiency, and an excellent experience for our collaborators.

This role is responsible for:

• A guarantee the correct and timely execution of HR processes at the site: hiring, firing, movements, contracts, renewals, promotions, transfers, and updates to personnel records.
• Administer and validate payroll incidents for operational and technical staff (absences, overtime, vacations, incapacities, permits, bonuses, and incentives), coordinating with central payroll for error-free closures.
• Ensure document control according to internal policies and legal requirements (physical and digital files, signatures, administrative acts, notices, and training evidence).
• Operate and track HRIS/ERP modules (SAP, Workday, Oracle, or others), ensuring data quality, traceability, and reliable reporting.
• Attend requests from collaborators and leaders (labor certificates, payroll clarifications, benefits, data changes, etc.) under defined SLAs.
• Coordinate internal and external audits related to HR processes (payroll, personnel records, STPS, IMSS, INFONAVIT), ensuring zero critical findings and timely closure of actions.
• Identify opportunities for simplification and automation of processes, standardizing best practices to improve operational efficiency.

This role is also responsible for:

• As a strategic partner to the business, it will advise site leaders on staffing planning, organizational structure, and talent priorities.
• Translate operational needs into HR initiatives based on data.
• Monitor personnel KPIs and execute plans to improve site objectives.

• Gestionar relaciones laborales y sindicales (si aplica), garantizando cumplimiento legal y consistencia.
• Liderar negociaciones y gestión del CCT, así como comités laborales.
• Conducir procesos disciplinarios, investigaciones y desvinculaciones conforme a la ley y a los valores de la compañía.

• Coordinar la atracción y selección de perfiles operativos, técnicos y mandos medios.
• Asegurar un onboarding efectivo, alineado a la cultura, seguridad y objetivos del negocio.
• Identificar talento crítico y desarrollar planes de sucesión para posiciones clave.

• Definir y ejecutar el plan anual de capacitación del sitio.
• Implementar programas de desarrollo técnico y de liderazgo.
• Impulsar una cultura de mejora continua, engagement y liderazgo en piso.

• Administrar el ciclo de desempeño y planes de mejora individual.
• Garantizar la aplicación correcta y equitativa de compensaciones e incentivos.
• Participar en revisiones salariales y análisis de competitividad interna.
• Ejecutar iniciativas de clima laboral, bienestar, inclusión y comunicación interna.
• Facilitar mecanismos de escucha activa y diálogo con colaboradores.

Requirements

• 4 a 6 años de experiencia en Recursos Humanos generalista o como HR Business Partner, preferentemente en plantas productivas o entornos industriales.
• Experiencia sólida gestionando personal operativo, esquemas de turnos y procesos masivos.
• Manejo de relaciones laborales; experiencia en entornos sindicalizados es altamente deseable.
• Participación activa en auditorías laborales y de cumplimiento (STPS, NOMs, IMSS, INFONAVIT).
• Fuerte enfoque a negocio y orientación a resultados, con capacidad para priorizar en entornos dinámicos.
• Habilidad para influir, asesorar y retar constructivamente líderes operativos.
• Experiencia en manejo de conflictos, negociación y toma de decisiones bajo presión.
• Comunicación clara, cercana y efectiva con personal de piso, mandos medios y liderazgo.
• Alto sentido de integridad, confidencialidad y apego a procesos.

• Knowledge of the Mexican Labor Law (LFT) and normative STPS/NOMs.
• Experience in attracting operational and technical talent, onboarding, training, and performance management.
• Compensation administration, incentives, and headcount analysis.
• Intermediate-advanced Excel skills and HRIS/ERP (SAP, Workday, Oracle, Runa, Workable, or others) management.
• Deseable experience in Lean methodologies or efficiency operational culture.

• Excellent communication, influence, and persuasion skills.
• Critical thinking and analytical skills for data-driven decision-making.
• High organization and ability to manage multiple priorities and projects simultaneously.
• Fuerte orientación a las personas, with interpersonal and service skills well developed.

Español: native

Inglés: intermediate-advanced (desirable)

Planta ubicada en parque San José del Astillero 2

Horario: Lunes a Viernes de 9:00 am a 6:00 pm

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