HR & Payroll Specialist (Europe Support)

As a part of the Service Optimisation Team, you will support both HR and Payroll functions. Your role will involve managing employment data, payroll data inputs, converting them into GoGlobal proprietary software format, and compliance tasks. This role requires close collaboration with internal teams and clients, ensuring adherence to our Service Level Agreements (SLAs) and focus on process efficiency and continuous improvement.

Role & Responsibilities

Payroll Support

• Collate the monthly inputs received from clients and convert them into the format needed by our software.
• Proactively follow up with internal teams to ensure completeness of payroll inputs.
• Follow up with clients via the client facing teams in case of missing or incorrect inputs.
• Ensure timely distribution of payroll outputs, such as payroll reports, pay slips and invoice, from internal teams to clients.
• Upload payroll output files to designated locations or client systems in line with SLAs.
• Keep internal documentation and checklists up to date for accurate monthly payroll tasks.
• Promptly report issues to the manager, identify root causes and suggest solutions to prevent recurrence.
• Support in Client workers’ expenses validation.

HR Support

• Maintain and update employee records in the designated HR systems.
• Support onboarding/offboarding activities by coordinating with internal teams and updating client or statutory records where applicable.
• Assist with organizing and tracking HR compliance documents.
• Collaborate with local teams for language-specific HR tasks or government reporting, where applicable.
• Provide client-specific administrative support for HR documentation, checklists, and workflows.

General Support

• Support internal initiatives to improve service delivery across HR and Payroll.
• Work collaboratively with teams in Asia, Europe, and other regions as needed.
• Ad hoc requests if required.

Requirements

• Higher Diploma in HR, Business, Accounting, or a related field preferred.
• Strong attention to detail and willingness to learn.
• Proficiency in Microsoft Excel and general computer skills.
• Good written and verbal communication in English. Knowledge with additional languages is a plus.
• Comfortable working with global teams in European time zones.

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com

OVERVIEW

We Measure Success by Results, Not Hours Worked

No timesheets.

At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.

As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.

Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.

We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.

We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:

• A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
• Collaborating with a diverse, global and supportive team
• Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT

We Make Growing Your Career Possible

• We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly

• We do not offer equity plans. As we are not for sale and are not chasing an exit,