HR Operations Specialist

At Quaker Houghton, we are experts in the development, production, and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have played a significant role for years in the growth of the world's largest industrial and manufacturing companies, from the aerospace and automotive sectors to the metals and energy sectors. Today, we operate globally, with our headquarters located in Conshohocken, Pennsylvania (USA).

Quaker Houghton is a globally listed company with a unique, collaborative culture that fosters professional growth of employees and offers attractive employment and secondary benefits.

About the Role

We are looking for an HR Operations Specialist to strengthen our Global HR Operations team. In this role, you will be the first point of contact for employees in the Netherlands and ensure a smooth and positive employee experience throughout the entire employee lifecycle.

You will be responsible for managing HR processes, maintaining personnel files, supporting compliance activities, and collaborating with colleagues within HR, Talent Acquisition, Payroll, and the business. Additionally, you will have the opportunity to contribute to regional HR initiatives and projects that drive operational excellence and continuous improvement within the EMEA region.

This is an excellent opportunity for an HR professional who enjoys working in a dynamic, international environment and has a passion for delivering high-quality HR services and support to employees.

Tasks

What will you do?

Manage the Employee Lifecycle

• Manage HR administration and HR processes throughout the entire employee lifecycle, from onboarding to offboarding.
• Prepare and issue employment contracts, contract amendments, and other HR-related documentation.
• Maintain accurate personnel data and ensure data quality within HR systems.
• Support organizational changes, including promotions, transfers, and other personnel changes.

Support Employees and Managers

• Act as the first point of contact for HR-related questions.
• Provide timely, accurate, and service-oriented support to employees and managers.
• Escalate or coordinate complex issues with the appropriate HR teams as needed.

Onboarding and Offboarding

• Coordinate onboarding activities for new employees to ensure a smooth start.
• Collaborate with internal stakeholders to facilitate onboarding requirements.
• Manage offboarding activities and guide employees through the exit process.

Compliance and HR Administration

• Ensure that personnel data and HR processes comply with local laws and regulations and company policies.
• Support the administration of local employment conditions and HR programs.
• Assist with disciplinary procedures, employee relations matters, and compliance-related activities under the guidance of HR Business Partners.

HR Systems and Continuous Improvement

• Maintain and update personnel data in HR systems.
• Perform periodic data audits to ensure accuracy and consistency.
• Support HR projects and process improvement initiatives aimed at increasing operational efficiency and enhancing the employee experience.

Requirements

What do you bring?

Education

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Minimum of 4 years of experience in an HR Operations, HR Administration, or People Operations role.

Experience

• Solid knowledge of Dutch labor law and HR administrative requirements.
• Experience supporting HR processes throughout the entire employee lifecycle.
• Experience with HRIS/HCM systems; experience with Workday is a strong plus.
• Experience in an international or multinational work environment is a plus.
• An HR certification is considered a plus.

Skills

• Strong organizational skills and the ability to effectively manage multiple priorities simultaneously.
• High accuracy and attention to detail.
• Customer-oriented attitude with a passion for excellent employee support.
• Strong analytical and problem-solving skills.
• Ability to work both independently and as part of a team.
• Flexible and comfortable in a changing environment, with an eye for process improvements.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, and PowerPoint.

Languages

• Fluent in Dutch and English, both spoken and written.

Benefits

What do we offer?

• Hybrid work model (3 days per week at the office in Uithoorn).
• Access to QH University (over 500 learning programs) and extensive development opportunities.
• Health insurance reimbursement.
• Pension scheme.
• Arrangement for buying and selling vacation days.
• Exposure to regional HR processes and collaboration with various functions within EMEA.
• A collegial and international HR work environment.
• Well-being programs, Colleague Resource Groups, and other attractive DEI initiatives.
• Global Giving initiatives with paid volunteer leave for a social cause of your choice.

This role offers an excellent opportunity to further develop your career in HR Operations while making a valuable contribution to employees and the organization.

Who are we?

We are a global leader in industrial process and engineering solutions, operating in over 40 countries. We continuously improve and innovate so that industrial producers worldwide can remain successful in a rapidly changing world.

From over 100 locations, our engineers, chemists, and industry experts work closely with customers to help them operate even more efficiently and effectively, whatever the future may bring.

Our Values

• Live Safe
• Exceed Customer Expectations
• Drive Results
• Embrace Diversity
• Do Great Things Together

Our core values form the foundation of who we are as an organization. They guide our decisions, inspire us daily, and contribute to a safer and stronger Quaker Houghton. These values guide both our internal actions and our relationships with customers, partners, and society.

EEO: Quaker Houghton is committed to equal employment opportunities and a work environment free from discrimination. Applications are welcome from all qualified candidates, regardless of gender, gender identity, age, disability, ethnicity, religion, or sexual orientation. In line with the European Pay Transparency Directive, the salary range for this position will be shared prior to the interview to support transparency and consistency within our recruitment process. Candidates will not be asked about their salary history. Our organization works with a structured job leveling and salary system to ensure objective and consistent compensation decisions.