HR Operations Lead [T500-22703]

About ANF At ANSR, we operate A&F Co. Bengaluru, a hub of digital transformation delivering services exclusively to our client, Abercrombie & Fitch Co. (A&F Co.). A&F Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. HR Operations Lead – Workday Support About the Role The HR Operations Lead drives a seamless digital employee experience by leading Tier 1 HR support teams in delivering exceptional service quality, ensuring timely resolution of employee inquiries, and fostering collaboration across departments. This role will be responsible for providing expert-level support to employees on Workday-related queries, including but not limited to: data integrity, reporting, and system configuration. The ideal candidate should have a strong understanding of HR operations, experience with Workday, and excellent communication skills. Key Responsibilities: • Provide Tier 1 support to employees on Workday-related queries, ensuring timely resolution and high-quality service delivery. • Collaborate with the HR Operations team to identify and resolve system issues, improve data integrity, and optimize reporting. • Develop and maintain knowledge of Workday features, functionality, and best practices to provide expert-level support. • Foster strong relationships with stakeholders across departments to ensure seamless communication and collaboration. • Stay up-to-date with Workday updates, releases, and new features to continuously improve support services. Requirements: • Bachelor's degree in Human Resources, Business Administration, or a related field. • 3+ years of experience in HR operations, preferably with expertise in Workday. • Strong understanding of HR operations, including data management, reporting, and system configuration. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously. Benefits: • Opportunity to work with a global, digitally led omnichannel specialty retailer. • Collaborative and dynamic work environment. • Professional development opportunities. • Competitive compensation package.