HR Operations Excellence Lead - Global

Frazer Jones is delighted to be partnering with a respected organization in the logistics sector to appoint a HR Operations Excellence Lead. Based in Singapore, this role offers the opportunity to play a pivotal part in shaping the organization’s people agenda while supporting business growth and operational excellence across the region. Reporting to the GM of Business Excellence, you will be responsible for the operational realities behind HR processes, from pre-onboarding activities such as training and onboarding new hires, to streamlining existing processes and implementing innovative solutions that drive efficiency and effectiveness. This is an exciting opportunity to join a dynamic organization and contribute to its continued success. Key responsibilities include: • Developing and implementing process improvements to enhance the overall HR operations experience for employees. • Collaborating with stakeholders across the organization to identify and prioritize initiatives that drive business outcomes and improve operational efficiency. • Designing, developing, and delivering training programs to support employee development and engagement. • Analyzing data and metrics to measure process effectiveness and make recommendations for improvement. • Building strong relationships with HR teams and other stakeholders to ensure seamless integration of new processes and initiatives. • Staying up-to-date with industry trends and best practices in HR operations, and applying this knowledge to drive continuous improvement. • Providing expert guidance and support to HR teams on process implementation and optimization. • Developing and managing budgets for HR operations projects and initiatives. • Ensuring compliance with organizational policies, procedures, and regulatory requirements. • Maintaining accurate records and reports of HR operations activities and metrics. Requirements: • Bachelor’s degree in Human Resources, Business Administration, or a related field. • Minimum 5 years of experience in HR operations, preferably in a global organization. • Proven track record of developing and implementing process improvements that drive business outcomes. • Strong analytical and problem-solving skills with the ability to interpret data and make recommendations for improvement. • Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders. • Ability to work in a fast-paced environment and prioritize multiple projects and initiatives simultaneously. • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. • Strong understanding of HR operations principles, practices, and technologies. Benefits: • Competitive salary and benefits package. • Opportunity to work with a dynamic organization that values innovation and continuous improvement. • Collaborative and supportive team environment. • Professional development opportunities to enhance skills and knowledge. • Flexible working arrangements to support work-life balance.