SOFITEL
11 months ago
Housekeeping Supervisor
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Company information
- Company
- SOFITEL
- Location
- New Zealand New Zealand
- Posted
- 11 months ago
Job description
Job Description
- Lead daily operations of our expert Housekeeping Department, ensuring immaculate presentation and luxury service across all guest rooms and public spaces.
- Champion team performance with a luxury attitude and humble excellence, providing coaching, feedback and guidance to uphold Sofitel’s service standards.
- Oversee VIP room preparations, room readiness, and interdepartmental coordination to deliver seamless and personalised guest experiences.
- Maintain strong operational controls including stock management, equipment care, timesheet accuracy and strict adherence to safety and security protocols.
- Support a refined, guest-focused culture by managing feedback with grace, nurturing collaboration across departments and cultivating deep knowledge of guest preferences.
Required skills
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