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Housekeeping Supervisor

Job description

Job Description

  • Lead daily operations of our expert Housekeeping Department, ensuring immaculate presentation and luxury service across all guest rooms and public spaces.
  • Champion team performance with a luxury attitude and humble excellence, providing coaching, feedback and guidance to uphold Sofitel’s service standards.
  • Oversee VIP room preparations, room readiness, and interdepartmental coordination to deliver seamless and personalised guest experiences.
  • Maintain strong operational controls including stock management, equipment care, timesheet accuracy and strict adherence to safety and security protocols.
  • Support a refined, guest-focused culture by managing feedback with grace, nurturing collaboration across departments and cultivating deep knowledge of guest preferences.

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Company information

Company
SOFITEL
Location
New Zealand
New Zealand
Posted
9 months ago

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