Housekeeping Manager

What you'll do...

• Lead the strategic planning and execution of all housekeeping operations.
• Ensure departmental service standards and sequences are consistently upheld. Ensure all areas meet the Hyde standards for service. Train and support the team in achieving and exceeding these expectations.
• Collaborate closely with all housekeeping partners and other departments on a daily basis.
• Build strong relationships with the Front Office and Engineering teams to ensure seamless communication and operations.
• Monitor and maintain high levels of guest satisfaction, resolving issues promptly and professionally.
• Manage departmental financials, including daily reporting, monthly profit and loss updates, and cost control.
• Oversee labor and payroll costs, identify efficiencies, and implement strategies to improve departmental revenue.
• Maintain and optimize purchasing systems to ensure effective inventory control.
• Observe, mentor, and develop team members, building a high-performing and service-focused team.
• Oversee and manage capital expenditure projects related to housekeeping operations.
• Drive innovative initiatives to improve guest experience, operational efficiency, and service delivery.
• Build strategic relationships within the hospitality industry to stay ahead of trends and best practices.
• Participates in Fire Safety and Loss Prevention programs.
• Any other reasonable duties as assigned by your leader.
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for everyone on the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service.