Hotel Trainer

JOB DESCRIPTION Executive / Senior Executive – Hotel Training Company: Udaan Hotels & Resorts Location: North East India (Extensive Travel Required) Designation: Executive / Senior Executive About the Role Udaan Hotels & Resorts is seeking a dynamic and passionate Hotel Trainer to enhance service standards, operational efficiency, and employee development across all properties. This role requires extensive travel across our hotels in Gangtok, Darjeeling, Lachung, Pelling, and Siliguri to train hotel staff on best practices, policies, and procedures. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to work effectively with diverse teams. Key Responsibilities: • Conduct training sessions for hotel staff across all properties, focusing on service standards, operational efficiency, and employee development. • Develop and implement customized training programs tailored to specific hotel needs. • Collaborate with hotel managers to identify training gaps and develop strategies to address them. • Provide coaching and mentoring to hotel staff to improve their skills and performance. • Monitor and evaluate the effectiveness of training programs and make recommendations for improvement. • Travel extensively across our hotels in Gangtok, Darjeeling, Lachung, Pelling, and Siliguri to conduct training sessions and provide support as needed. Requirements: • Bachelor's degree in Hospitality Management or a related field. • Minimum 3 years of experience in hotel operations or training. • Strong knowledge of hospitality industry best practices and standards. • Excellent communication and interpersonal skills. • Ability to work effectively with diverse teams and adapt to changing situations. • Willingness to travel extensively across our hotels in Gangtok, Darjeeling, Lachung, Pelling, and Siliguri. Benefits: • Competitive salary package. • Opportunities for career growth and professional development. • Comprehensive health insurance coverage. • Paid annual leave and sick leave.