Hostess

Job Purpose: Responsible for the smooth running of all of the hospitality and catering facilities at Head Office, including Meeting Room bookings and refreshment planning, ordering and serving. Minimum Requirements: 12 years of experience in a housekeeping, hospitality, or cleaning environment. Previous experience in a lead or supervisory role is preferred. Key Competencies and Skills: Attention to Detail: Ensuring guest areas meet specific aesthetic and hygiene standards. Leadership: Ability to motivate and guide team members to achieve high levels of service quality. Communication: Effective communication with guests, colleagues, and management. Problem-Solving: Ability to think critically and resolve issues promptly. Time Management: Prioritizing tasks and managing time effectively to ensure seamless operations. Teamwork: Collaborating with other departments to deliver exceptional customer experiences. Organizational Skills: Maintaining accurate records and ensuring compliance with company policies and procedures. Adaptability: Flexibility in a fast-paced environment, adapting to changing priorities and demands. Physical Demands: Ability to lift, push, or pull objects weighing up to 25 kg (55 lbs).