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Mentory Grupo Consultor

8 months ago

Basic English Hostess

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Company information

Company
Mentory Grupo Consultor
Location
México, Puebla, Puebla Mexico
Posted
8 months ago
View all jobs at Mentory Grupo Consultor

Job description

Vacancy: Hostess of Fine Dining Restaurant

Location: Puebla
Schedule: Weekends (Fridays to Sundays)
Language: Basic English intermediate

Smile is the first step in our gastronomic experience!

We are looking for an organized, proactive, and excellent service attitude Hostess who enjoys providing a warm and professional welcome from the first contact with our customers.

This position is key to ensuring a memorable experience from arrival to table assignment.

Job Objective

To receive and greet clients, coordinate reservations, and manage system information, ensuring a high-quality, organized, and efficient service.

Main Responsibilities

  • To welcome clients with cordiality, friendliness, and professionalism.

  • To manage and coordinate reservations and waiting lists.

  • To capture information in the system precisely and timely.

  • To apply customer service protocols and internal sales strategies.

  • To support cash handling and simultaneous attention to customers.

  • To resolve incidents quickly and effectively, prioritizing customer satisfaction.

  • To maintain order, organization, and compliance with restaurant guidelines.

Requirements

  • Educational Background: High school diploma completed.

  • Experience: At least 1 year as a Hostess or similar position.

  • Language: Basic English intermediate (desirable).

  • Availability for flexible weekend schedules.

  • Excellent presentation.

Ideal Profile

  • High organization and attention to detail.

  • Multitasking capacity (customer service and system/cash handling).

  • Proactivity and speed in resolving situations.

  • Tolerance for pressure and frustration management.

  • Empathy and customer focus.

  • Responsibility and honesty.

We Offer

  • Daily Salary: $315

  • Tips

  • Cafeteria support

  • Ongoing training

  • Excellent work environment

  • Opportunity for growth within the restaurant

Apply Now!

If you're passionate about customer service and want to develop in the gastronomic industry,
send your CV and join our team. We want to get to know you!

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