Host of A&B (Ibis BH Liberdade)

Objective:

Serve and attend to customers at the breakfast/bar/restaurant/convenience store, according to the brand's style of operation. Stimulate sales, ensuring the quality of products offered, in accordance with essential practices in the area. Put customers at the 'heart' of everything done, in order to offer them a unique and unforgettable experience, aligned with AccorHotels Service Culture.

Responsibilities and tasks:

• Receive customers and control consumption.
• Set up the buffet for breakfast/lunch/dinner and ensure its replenishment, as well as prepare coffee breaks for events.
• Serve the table setting when necessary. Issue drink orders and assist customers in choosing dishes/ side dishes.
• Sell menu items actively from the restaurant and bar.
• Remove plates and utensils from the table after meals. Offer dessert and coffee to customers, if it's lunch or dinner. After service, follow the procedure for invoicing your brand of operation.
• Control and restock inventory.
• Perform cash register control and closing. Make necessary corrections, recording them according to Autocontrol practices.
• Prepare a monthly loss and inventory report for utensils, beverages, and items served at the bar/restaurant/convenience store.