Homecare Case Co-Ordinator

Who we are
At Bundaleer we aim to provide the highest quality Home Care to our clients. Bundaleer Home Care is a diverse and thriving home care program comprising Home Care Packages, DVA Community Nursing, Veterans Home Care, NDIS funded disability support services and private home care services. At the heart of our offering is a deep commitment to a client-first approach. Maintaining safety and quality in everything we do, promoting working together to achieve together, by using our resources wisely.

The Role
We are looking for Case Coordinator in the Home Care team, who is passionate about a client-centered approach to care. The Case Coordinator ensures safe, high-quality care for home care clients through direct case management and the provision of advice and support to the home care workers. The Case Manager provides a range of support and coordination services aimed at the provision of safe, high-quality, consumer-directed home care.

You must be dedicated to working in the Home Care Model and be able to apply applicable quality standards, including the Aged Care Quality Standards, NDIS Practice Standards and Attendant Care Standards.

What you will do

• Provide case management and support using knowledge of the home care funding streams (e.g. Home Care Packages Program, NDIS Disability Service, Home Care Packages, DVA Community Nursing, Other funding streams that require complex care)
• Promote and ensures Care Plans are developed in true partnership with clients.
• Support the investigation and resolution of complaints related to care.
• Provide coaching and mentoring for carers in relation to care and career development.

Who are you and what will you bring?

• 1 year of experience as a Case Manager in a home care setting
• Be passionate about delivering a person-centred approach to care
• Strong verbal and written communication skills
• Ability to work autonomously
• Hold a current NDIS Worker Check (or willing to obtain)
• Current First Aid Certificate

Come experience the charm, history, and warmth of Wauchope—it’s more than a place; it’s an invitation to create your own remarkable story!

Interested? We would love to hear from you! Apply now and include your resume and cover letter, demonstrating your suitability against the above selection criteria.

Please note that only shortlisted applicants will be contacted